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Billing & Plans

Manage your subscription, view invoices, and understand the features included in each JetInbox plan.

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Plans & Pricing Manage Subscription Payments & Invoices Trial Information

Plans & Pricing

JetInbox offers two subscription plans designed for aviation professionals. Both include unlimited access to our AI email generation with aviation-specific terminology.

Essential

$39 /user/month
  • Unlimited AI-generated emails
  • Aviation-specific terminology
  • 3 communication styles
  • Personal glossary (75 terms)
  • Email review & analysis
  • 30-day email history
  • Standard support
Most Popular

Pro

$59 /user/month
  • Everything in Essential, plus:
  • Team glossary management (400 terms)
  • Brand voice configuration
  • 90-day email history
  • Team collaboration features
  • Usage analytics & insights
  • Priority support
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Team Discounts

Need JetInbox for larger teams? Contact us for enterprise pricing with volume discounts for 50+ users.

Manage Subscription

You can upgrade, downgrade, or cancel your JetInbox subscription at any time through your account settings or the Stripe customer portal.

Upgrading Your Plan

Ready for unlimited emails and team features? Upgrading from Essential to Pro is instant.

Open Billing Settings

Go to Settings → Billing from your dashboard.

Select Pro Plan

Click “Upgrade to Pro” and confirm the change.

Immediate Access

Pro features are activated instantly. You’ll be charged the prorated difference.

Downgrading Your Plan

If you need fewer features, you can downgrade from Pro to Essential.

  • Downgrade takes effect at the end of your current billing period
  • You’ll retain Pro features until the period ends
  • Team features and brand voice settings will become read-only
  • Email limits will apply from the next billing cycle

Cancelling Your Subscription

We’re sorry to see you go. To cancel your subscription:

Access Customer Portal

Go to Settings → Billing and click “Manage Subscription” to open the Stripe customer portal.

Cancel Subscription

Select “Cancel plan” and confirm. Your access continues until the end of your paid period.

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Data Retention

After cancellation, your account data is retained for 30 days. You can reactivate anytime during this period to restore everything.

Payments & Invoices

JetInbox uses Stripe for secure payment processing. All billing management is handled through the Stripe customer portal.

Payment Methods

We accept the following payment methods through Stripe:

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Credit & Debit Cards

Visa, Mastercard, American Express, and Discover

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Bank Transfers

ACH direct debit (US) and SEPA (EU) available

Updating Payment Method

To update your card or payment details:

Open Customer Portal

Go to Settings → Billing and click “Manage Subscription” to access the Stripe portal.

Update Payment Method

Click “Update payment method” and enter your new card details.

Invoices & Receipts

All invoices are automatically generated and available in the Stripe customer portal:

  • Invoices are emailed to you after each successful payment
  • Download PDF invoices from the customer portal anytime
  • View complete payment history and upcoming charges
  • Update billing email address for invoice delivery
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Need a Custom Invoice?

If you need invoices with specific details like a PO number or company VAT, contact [email protected] and we’ll assist you.

Trial Information

Try JetInbox risk-free with our 14-day free trial. Experience all features with no credit card required to start.

What’s Included in the Trial

During your 14-day trial, you get full access to Pro features:

  • Unlimited AI-generated emails
  • All 9 aviation audience types
  • 3 communication styles (Ultra-Brief, Standard, Comprehensive)
  • Pre-flight analysis for every email
  • Email review and rewriting tools
  • Personal glossary and preferences

Converting to Paid

When you’re ready to continue with JetInbox:

Choose Your Plan

Go to Settings → Billing and select Essential ($39/month) or Pro ($59/month).

Enter Payment Details

Add your credit card or payment method through our secure Stripe checkout.

Continue Seamlessly

Your account converts instantly with all your settings, preferences, and history intact.

Trial Expiration

If your trial expires without converting to a paid plan:

  • You’ll lose access to email generation features
  • Your account data is preserved for 30 days
  • You can upgrade anytime to restore full access
  • We’ll send reminder emails before expiration
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Need More Time?

If you need a trial extension to properly evaluate JetInbox for your team, contact [email protected] and we’ll be happy to help.