🔒 Privacy Policy
How we collect, use, and protect your data
This Privacy Policy explains how Studio Launch Ltd (“we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use our software-as-a-service platform JetInbox.cloud (the “Service”).
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1. Who We Are
A UK-registered company offering AI-powered tools for aviation communication.
Twelve Quays House, Egerton Wharf, Wirral, CH41 1LD, United Kingdom
2. What Information We Collect
We collect the following types of personal data when you use JetInbox:
3. How We Use Your Information
Your data is used for the following purposes:
Platform Access
To provide secure access to JetInbox
Personalisation
To customise AI-generated email results
Billing
To process subscription payments via Stripe
Support
To respond to your questions and issues
Analytics
To monitor and optimise features
Security
To prevent fraud and protect our systems
4. Legal Basis for Processing
For UK and EU users, we process your personal data under the following lawful bases:
To provide the service you signed up for
For analytics and marketing emails (where applicable)
To comply with tax or financial reporting laws
To prevent fraud and secure our systems
5. Third-Party Data Processors
We use trusted third-party providers to operate our service:
For email generation. Data sent to OpenAI is not stored or used to train their models.
For secure payment processing. PCI-DSS compliant.
For transactional email delivery (formerly Sendinblue).
Self-hosted for usage insights. No third-party cookie tracking.
6. Data Retention
Retained while you have an active subscription and as required by law.
Not stored longer than necessary to deliver results and log for moderation.
Account data is deleted, except where retention is required for legal or financial compliance.
7. International Data Transfers
Some data may be processed outside the UK or EEA (e.g., by OpenAI or Brevo). Where applicable, we ensure Standard Contractual Clauses (SCCs) or equivalent safeguards are in place.
8. Your Rights (Under GDPR)
You have the right to:
To exercise any of these rights, email us at [email protected]. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated.
9. Cookies & Tracking
We use minimal cookies. GA4 is locally hosted and does not use advertising cookies. JetInbox does not display ads or track users across sites. See our Cookie Policy for full details.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Material changes will be communicated via email.
11. Contact
If you have questions or concerns about this Privacy Policy, contact us at:
Email: [email protected]
Studio Launch Ltd
Twelve Quays House
Egerton Wharf
Wirral, CH41 1LD
United Kingdom