📜 Terms & Conditions

The rules and guidelines for using JetInbox

📅 Effective Date: 2 May 2025

These Terms and Conditions (“Terms”) govern your access to and use of JetInbox.cloud (the “Service”), operated by Studio Launch Ltd (“we”, “us”, or “our”). By using the Service, you agree to be bound by these Terms.

1. Overview

JetInbox.cloud is a software-as-a-service platform that helps aviation professionals create and enhance email communication using AI. These Terms apply to all users and visitors of the Service.

2. Eligibility

To use the Service, you must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or your organisation.

3. Account Registration

You must create an account to access certain features. You agree to:

  • Provide accurate, complete information
  • Keep your login credentials secure
  • Take responsibility for all activity under your account

4. Use of the Service

You may only use the Service for lawful purposes. You agree not to:

🚫 Use the Service to generate spam, fraudulent or abusive messages
🚫 Reverse engineer or attempt to extract the source code
🚫 Disrupt or interfere with the platform’s performance or security
🚫 Violate intellectual property or privacy rights of others

4a. Fair Use & Unlimited Emails

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Fair Use Policy

JetInbox includes “Unlimited Emails” for all paid plans, subject to fair use. The service is designed for normal business use by aviation professionals — not for mass automation, scraping, or AI abuse. If usage patterns create excessive system load, we may temporarily restrict access or request a custom usage plan.

4b. Acceptable Use

You agree to use JetInbox responsibly and in accordance with all applicable laws. The Service may not be used to generate, distribute, or assist in:

🚫 Mass unsolicited messages (“spam”) or bulk email automation
🚫 Phishing, impersonation, or misrepresentation of identity
🚫 Malicious content, threats, or harassment
🚫 Scraping or extracting data from the platform
🚫 Circumventing system usage limits or security mechanisms

We reserve the right to suspend or terminate accounts that violate this policy.

5. Subscription & Payments

JetInbox is offered on a subscription basis. Payments are processed securely via Stripe.

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Payment Processing

All payments handled securely through Stripe. Prices shown in USD unless stated otherwise.

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Recurring Billing

Subscriptions renew automatically until cancelled. You authorise recurring charges.

6. Cancellation & Termination

You can cancel your subscription at any time from your account settings. No refunds are provided for the current billing cycle. We reserve the right to suspend or terminate your account if you breach these Terms.

7. Intellectual Property

All content, branding, and software associated with JetInbox is the property of Studio Launch Ltd or its licensors. You are granted a non-exclusive, non-transferable licence to use the Service for business purposes only.

8. Third-Party Services

JetInbox integrates with third-party services. Your use of these is subject to their respective terms:

OpenAI AI email generation
Stripe Payment processing
Brevo Transactional emails
GA4 Usage analytics

10. Limitation of Liability

11. Indemnity

You agree to indemnify and hold Studio Launch Ltd harmless from any claims, damages, or liabilities arising from your use of the Service or your breach of these Terms.

12. Changes to These Terms

We may update these Terms at any time. Material changes will be communicated via email or posted on the website. Your continued use of the Service constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of the United Kingdom.

14. Contact

If you have questions about these Terms, contact us at:

Email: [email protected]

Studio Launch Ltd
Twelve Quays House
Egerton Wharf
Wirral, CH41 1LD
United Kingdom